FAQ

Insurance – Roberts Space Industries | Follow the development of Star Citizen and Squadron 42

what is insurance?

star citizen pilots can purchase insurance policies for their ships, modifications and cargo. this ensures that your ship will be replaced and/or its modifications and cargo subsidized should you be destroyed in a fight or accident. As in real life, insurance policies must be maintained: you must pay a regular fee in Galactic Credits (the in-game currency) or your policy will expire and you will not receive a payout or ship replacement when your ship is destroyed. p>

will this insurance cost a lot?

Just like in real life, insurance should be a relatively small part of your regular in-game expenses, which will also include paying landing fees, trade fees (if it’s a system with a lot of infrastructure and law and order), fuel (if you don’t collect it yourself from a gas giant), buying cargo to trade, hiring help, making upgrades to your ship, or even buying a whole new ship. Some of the additional policies, such as upgrade or cargo insurance, will be graded based on risk levels. risk level 1 is the safest system and risk level 5 is the most dangerous system insurable for cargo or upgrades. any risk level above 5 is not insurable. A 3-risk cargo policy will cover you for all cargo losses on a 3-risk or lower system. the higher the risk level of the policy, the more it will cost. As with base insurance, this will not be financially crippling, but will be a reasonable running cost that relates to the risk/reward profile of the systems flown.

how do I get life insurance?

Anyone who has pledged to get a copy of Star Citizen before November 26, 2012 automatically has lifetime insurance on their pledged ships; this protects the promise you made in the game in perpetuity. Anyone who has agreed to get a copy after November 26 starts with a finite insurance package for her boat. this can be from 2 months to 12 months, depending on the ship and the type of policy. it is also included in the “concept sale phase” of ships. there is no lifetime insurance for modifications or cargo.

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Reading: How does insurance work in star citizen

what if I don’t have insurance?

your character will have to buy a new ship with the credits he has or, if he doesn’t have enough credits, he will fly missions for a third party (both npc and player) until he earns enough to buy his own ship again.

Will the boats I add to my account have lifetime insurance?

no, lifetime insurance is not account based and is only included in the items listed above.

Can I change my boat insurance for life?

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yes. Lifetime insurance will follow the ship’s hull when legally sold or given away. if the boat is stolen or captured, the policy will not transfer.

will my insurance transfer to the ships i win in the finished game?

no, and you cannot transfer insurance policies from one ship to another.

Will my insurance carry over to boats I’ve applied a crossover chassis or boat upgrade to?

yes, the insurance would transfer to the upgraded package/ship.

Can I use my insurance as an excuse to just ram other ships to death knowing I’ll get my ship back?

You can, but it will be a very bad idea as it is inconvenient and time consuming to get your replacement ship up and running again. in addition, there will be an increasing delay in replacing your boat each time you make a claim within a certain period of time.

can I insure unique or foreign ships?

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You cannot insure them through the standard uee bond insurance process, although other options will be available. the only exception is the limited number of vanduul fighters sold through the rsi site during the pledge campaign; These boats do have lifetime insurance included.

what are the differences between “standard insurance” and “life insurance”?

Lifetime insurance* replaces your boat’s hull in the event of destruction or theft. the hull is replaced by an identical model in equivalent condition. cash indefinitely with no additional in-game charge.

Standard Hull Insurance* replaces your boat’s hull in the event of destruction or theft. the hull is replaced by an identical model in equivalent condition. effective for a specified period of time: currently one, three or six months. must be renewed with in-game credits once expired.

what will you do to combat insurance fraud?

a boat cannot be sold without a legitimate hull identification code. claiming the insurance policy invalidates the hull code of your old boat, so if it was captured or stolen, the new owner will not be able to sell the boat to a regular boat dealer. furthermore, if you have claimed a policy and someone is flying the stolen ship in a well guarded system, the hull id will mark you as a stolen ship, you will be prosecuted by the law and you will be denied landing privileges on any legal planet. you will be able to fly a “hot” ship to the less pleasant parts of the star citizens universe where you can probably land and you can buy a fake hull id code but it will take effort and not necessarily be cheap finally defense is taken very seriously serious insurance fraud. if it can be proven that a player colluded with another player to defraud the insurance company, the lifetime insurance on the helmet will be invalidated and the player may have to pay a large number of credits to keep their record clean and not be marked as wanted offender.

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