Medi-Cal Member Services

As a Medi-Cal member, you have access to member services just like anyone with a private insurance plan. since medi-cal members receive a commercial plan or a public plan, you receive this assistance through your plan. however, many plans have similar member services and you can get help through covered california. These additional resources and information allow you to get the most out of your Medi-Cal coverage.

how do i change or cancel my medi-cal plan?

Depending on the county where you live, you may have multiple medi-cal plan options. If you want to try another plan available in your county, you can change at any time. To change your Medi-Cal plan, you can call Medi-Cal Managed Care Health Care Options at 1-800-430-4263. you can also fill out a medi-cal election form which you can find on the health care options download page. choose your county from the dropdown menu, then look for the form link under “election registration forms.” Learn more about plans available in your county through the Medi-Cal Managed Care Health Plan Directory.

Reading: How to cancel medi cal insurance

If you need to cancel your medi-cal coverage, call your local county office. once you’re discharged from medi-cal, get an online quote to see rates and enroll in a california covered plan. Please note that there are different income limits for Medicaid/Medi-Cal versus California Coverage (the state exchange).

where can i access my medi-cal member services?

You can access your member services online through your plan’s website and the covered california website. each service manages different aspects of your coverage. In addition, your local county office will handle specific parts of your Medi-Cal membership. Your health insurance company handles:


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